Local Community

Working Together

At the centre of the ski runs, Le Fitz Roy is an integral part of resort life. Renowned for the quality of its services and restaurant, it fosters close ties with local residents. To stay at Le Fitz Roy is also to discover the true nature of the resort and its region: men and women who are deeply attached to their traditions, and proud of their know-how and history. The hotel invites you to take the road less travelled and discover the resort from a fresh angle. An invitation to travel and the promise of an entire Group: Les Hôtels d’en Haut.

Les Caves d’Affinage de Savoie.

In the heart of the Savoie mountains, in Rognaix, tens of metres of underground galleries have been converted into cellars to ripen more than 80 varieties of Savoie cheese, including Bauges, Tarentaise and Val d’Arly. At a depth of 65 metres inside a cliff, Beaufort and Tommes cheese are refined at 13°C for days to months in ideal and natural maturing conditions. Here, in these galleries, at 95% humidity, the cheeses mature at their own pace, in harmony with the seasons. The cheese refiner, one of the last in the Beaufort AOP, works with some forty or so local producers to create these marvels for the Alpaga, which reflect the spirit of the region and are made with the meticulous skill of local craftsmen.   

Sulivan Cornu, mountain dweller, and more…

“This was where I was born,” says Sulivan, who lives in harmony with the mountains and the seasons. He knows Val Thorens like the back of his hand and loves nothing better than to set off by himself on long winter hikes. In winter, he climbs the pylons to maintain and check the chairlifts, cable-cars and ski lifts of his ski resort. But seven months a year, he descends the slopes to work as a site manager for BTTP, the company that supervised the restructuring of the group’s three hotels: Val Thorens, Fitz Roy and 3 Vallées. “I feel really lucky to work for Les Hôtels d’en Haut. They are wonderful hotels. And even though you can’t see our work, when the first customers arrive, we’re always extremely proud of what we’ve accomplished. This year, we’ll be following Les Hôtels d’en Haut to the shores of the Mediterranean to renovate the Roches Rouges in Saint-Raphaël. It’s another adventure, far from the mountains, but on an equally exceptional natural site.”

ABCO, Custom Carpenter

A precious and truly distinctive material, wood plays an important role in the renovation projects of the Les Hôtels d’En Haut. Nicolas, carpenter and business owner, who heads a team of six artisans, has already worked on four of the group’s sites. “We can do anything, but usually it’s the least obvious things. When you enter a bedroom, our work is everywhere - on the doors, shelves, cupboards and lots of other places - but you can’t see it. That’s the sign of a job well done!” Artisan of the invisible and a lover of wood, ABCO is a small local business that respects local traditions. “For Les Hôtels d’en Haut, we work within the rules, but we love the fact that each site presents us with new challenges, which means we have to innovate and work with new materials. For the Roches Rouges hotel, for example, we’re going to craft canework and hessian. Because we’re involved in such different projects we have to push ourselves and that’s what we like.”

Taxi Hudry, Auto Brothers

Maxime and Thierry Hudry are taxi drivers. Born in the valley, they offer visitors to the Fitz Roy and the Val Thorens classic transfers and regular services. “I know my region really well and I like sharing its secrets with travellers,” says Maxime. The brothers have a fleet of five vehicles, each transporting up to eight people. Available from November to May, the rest of the year they make the most of the ski area’s “exceptional landscape” and the “best slopes in the world”.

First Exclusive Transfer, by Stéphane Meyniel.

Stéphane Meyniel came up with the idea for First Exclusive Transfer, a private international and high-end chauffeur service, when he was travelling abroad. “I enjoy providing my clients with a bespoke service,” says Stéphane, 90% of whose customers are from abroad. First Exclusive Transfer tailors its service to the needs of its customers throughout the week and for one-off long distance transfers. “I take people to Geneva and Lyon, and sometimes to other stations. I like taking care of them. We spend hours together, so over the years we’ve developed a sort of friendship. They place their trust us, season after season, and sometimes even ask us to make special trips to collect keys or custom-made ski shoes left behind in hotels in Paris!” This eye to perfection has served the small business well and it now has nine cars, a minibus, an all-terrain vehicle and even a limousine, to meet every need, even those of the most demanding customers.

Ice Driving Academy

This academy is named after Alain Prost, winner of four Formula 1 championships, and plays host to the annual Andros Trophy. Situated at 2,200 metres altitude, 760 metres long and 12 metres wide, its circuit is managed by a team of professional sports engineers and accredited for ice-driving instruction. Although technically challenging, it is still suitable for learners, ice-driving devotees and anyone who wants to perfect their skills. While some drivers take lessons in their own cars, others organise team challenges on the ice, or try their hand at ice-karting. From 15 December to 15 April, the Ice Driving Academy is a place for team fun, thrills and emotion to enjoy in a sporting, professional and friendly environment.

Prosneige, Made in Val Thorens

Prosneige was founded in Val Thorens in 1996. The team behind this chain of ski schools and sports stores has been managed by Claire Jurine-Gastaud for more than a decade. A former high-level snowboarder, Claire now manages a group of 75 multilingual monitors, 20 ski men, 15 technicians and five bootfitting specialists, whose services have proved invaluable to customers. The Prosneige team accompanies or provides guidance to skiiers of all levels in its ski shops and schools, where children from the age of three benefit from teaching tailored to their needs. Meeting at Les Planches chalet every morning, groups of six to ten people can take part in a range of activities, some truly magical, such as building an igloo at nightfall, high-altitude evenings, night skiing, “free Saturdays” (when children are kept busy, leaving adults “free”), paragliding, helicopter rides and more. Prosneige has been popular with parents for more than 20 years, and recently launched its operations in Méribel, in addition to its existing services in Menuires.

Léon Grey: Dairy Supplier

Léon Grey is a family business that supplies the Hôtels d’en Haut with cheese, crème fraîche and dairy products. Specially selected from big and small producers in Savoie and Haute Savoie, all of Léon Grey’s dairy supplies are “terroir” products, in other words, they are sourced from local producers with a strong reputation for quality techniques, unique recipes and outstanding expertise. Some of the cheeses are matured in their own cellars. Tomes, tome d’alpage de Megève, reblochon, beaufort, comté, and Mont d’Or all pair perfectly with warm potatoes or a handful of lardons for a truly tasty meal.

Florence Kowalski: good vibes only

As a consultant, Florence Kowalski supports hoteliers in setting up their spa offer. As a practitioner in well-being massages, a certified Bach Flower advisor and passionate about yoga, she is driven by the deep conviction that we are all looking to (re) find this state in which we feel good, fair, in tune with its deep desires, where one does not seek to have or do "always more". "I am confident that the third pillar of the hotel experience is wellness, in addition to accommodation and food. For me, spas and wellness activities like yoga must be creative of unique emotions". Its specificity: through the Yog'n Vibes concept, it relies on music to enhance the emotional impact of the yoga workshops and wellness massages it offers. A maximum of good waves to experience all winter in our establishments! Well-being expertise is for her a daily learning.

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Alain Poux: ski instructor and guide

Alain Poux, is Jura (he has his little accent and his character), and has been living in Val Thorens since 1980. His heart has always been in the mountains. Former biker and airplane pilot, he is now a ski instructor and mountain guide. At 55, he is passionate about mountain biking, mountaineering and ski touring. To combine all his passions, he settled in Val Thorens in winter and in Jura in summer. His latest feat: He connected his two places of life with his wife by walking 376 kilometers across the mountain (15,000m of elevation gain, and 13,500m of elevation gain), all this in August 2019 in 15 days and complete autonomy (his wife carried a bag of 12kgs and him 18kgs). Enjoy a unique experience at your side by enjoying the snowshoeing at the front as soon as the slopes are closed. At the pace of your steps, you can let yourself be guided by the stories of Alain and his world around the mountains of Val Thorens.

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Label "My serenity"

“Since November 2017, the Val Thorens resort has offered its customers a serenity pill thanks to the My Serenity guide. Co-written with Doctor Philippe Rodet, it contains an effective and approved method for triggering well-being habits and protecting loved ones and oneself from stress. This process gave birth to a guide, which you will find in our establishment with the detail of our labeled services! "

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Benjamin Fauges: musician

Native of Albertville, Benjamin Fauges drags his words and his notes in various musical universes, from rock to jazz, from song to world music. After various group experiences, he wants to be alone on stage or accompanied by musicians to present us new compositions. For some time now, Benjamin Fauges has been part of the BUS21 association, a collective of creative artists (music, theater & puppets) created in 2011. A common desire to unite to pool the resources and skills of each horizon artist diverse, serving a shared vision of their professions. The BUS21 Collective has today become a real player and promoter of cultural diversity in Auvergne-Rhône-Alpes. Find Benjamin Fauges, alternating with other artists, as part of the Sunday evening musical evenings, at the Fitz Roy bar.

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